Terms & Conditions

Terms and Conditions
The following terms and conditions apply to all transactions on greenmanbushcraft.co.uk and with Greenman Bushcraft Ltd. Placing an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.

The Contract Between Us
By placing an order, you are making an offer which Greenman Bushcraft Ltd can either accept or decline. We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm if your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us. The agreement is governed by English law.

Making a Purchase
We accept the following: MaterCard credit card; Visa/debit/credit cards; Visa; MasterCard; Switch; Solo; Maestro; JCB; Visa Electron.

Credit Card Security
Our online store uses a 128 bit encryption with SSL. All payments are secure, going via Protx so we do not see your card details. This provides the secure link between our website and your bank to ensure that our customers' card details are kept secure.

Currencies Accepted
We currently only accept payment in pounds sterling (£).

Delivery Of Goods To You
We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.  Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order.  You will become the owner of the goods you have ordered when they have been delivered to you.  Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

Shipping and Handling
We will only send items within the UK. Postage and Packing charges for orders within the UK are based on the following rates. We will send items by either standard, recorded or special delivery, and sometimes via courier depending on the item(s) being sent.

Please note that some extra heavy, large or strange shaped items may have a surcharge added to them. If this is the case, this will be clearly stated alongside the item's price.

£0.01 - £10.00 = £1.95

£10.01 - £20.00 = £2.95

£20.01 - £40.00 = £3.95

£40.01 - £60.00 = £4.95

£60.01 - £80.00 = £5.95

Above £80.00 = £6.95

Or For the Republic Of Ireland

£0.01 - £10.00 = £2.95
£10.01 - £20.00 = £3.95
£20.01 - £40.00 = £4.95
£40.01 - £60.00 = £5.95
£60.01 - £80.00 = £6.95
Above £80.00 = £7.95

Delivery Schedule
We will endeavour to deliver stock items within 2-3 working days of your order placement. Non stock items may take up to 30 days.

A Note on Packaging

We recycle as much packaging as possible. If your package contains polystyrene chips, it is because we are re-using those which we have received. Please re-use packaging if you can. Remember too that cardboard (after removing tape) can be recycled as green waste at a local recycling centre or better still as a valuable component of your home compost!

Liability
1 If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing of the problem within 10 working days of the delivery of the goods in question by writing to us at Greenman Bushcraft, PO Box, 9137, Chelmsford, CM1 9FY, or enquiries@greenmanbushcraft.co.uk.
2 If you do not receive goods ordered by you within 30 days of the date on which you ordered them,we shall have no liability to you unless you notify us in writing of the problem within 40 days of the date on which you ordered the goods by writing to us at Greenman Bushcraft, PO Box, 9137, Chelmsford, CM1 9FY, or enquiries@greenmanbushcraft.co.uk. All items are quality checked before being dispatched.
3 If you notify a problem to us under either of  the above circumstances, our sole and exclusive obligation will be:  to make good any shortage or non-delivery; or  to replace or repair any goods that aredamaged or defective; or to refund to you the amount paid by you for the goods in question in whatever way we choose.
4 Except as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of, under or in connection with the contract between us and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under Condition 3 above.
5 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
6 Notwithstanding the foregoing, nothing in these Conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded, nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

Right For You To Cancel Your Contract
You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract.
To cancel your contract you must notify us in writing to Greenman Bushcraft, PO Box, 9137, Chelmsford, CM1 9FY, or enquiries@greenmanbushcraft.co.uk.
Any cancellations by phone must be confirmed in writing within the permitted cancellation period.
If you have received the goods before you cancel your contract then you must send the goods back to us at Greenman Bushcraft, PO Box, 9137, Chelmsford, CM1 9FY, at your own cost and risk as soon as possible and together with all relative labels and packaging. Please also enclose a copy of your invoice.
If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us atGreenman Bushcraft, PO Box, 9137, Chelmsford, CM1 9FY at your own cost and risk as soon as possbile. Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you.
If you do not return the goods delivered to you or you do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

Cancellation By Us
We reserve the right to cancel the contract between us if: we have insufficient stock to deliver the goods you have ordered; we do not deliver to your area or country; or one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers. If we do cancel your contract we will notify you by email and will re-credit your account any sum deducted by us from your credit card as soon as possible. We will not be obliged to offer an additional compensation for disappointment
suffered.

Privacy Policy
It is our policy to respect the privacy of private communication. We will collect personal data only as provided to us during the ordering process, which you agree to supply to us as accurate. Please remember, all payments are secure, going via Protx so we do not see your card details. Greenman Bushcraft will not disclose buyers' information to third parties.

Events Beyond Our Control
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by an event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems

Knives
Our policy is NOT to supply knives, implements or tools to persons under the age of 18 years of age. By placing an order for knives / tools with Greenman Bushcraft Ltd you declare that you are 18 years of age or over. These items must be used responsibly and appropriately.

It is advisable that you read the links below. Please note these may be updated at anytime. If you find that these links are out of date or do not work then please report it to us immediately, thank you.

The Criminal Justice Act (1988)

http://www.opsi.gov.uk/acts/acts1988/Ukpga_19880033_en_1.htm

The Offensive Weapons Act (1996)

http://www.opsi.gov.uk/acts/acts1996/1996026.htm

The Knives Act (1997)

http://www.opsi.gov.uk/acts/acts1997/1997021.htm

BCUK & FORUM – FREE GIFT FOR MEMBERS TERMS

Orders placed with us from BCUK members will receive a free gift if the following terms are met: Orders must be of at least £50.00 excluding P&P costs in value. To claim your free gift you must provide us with your BCUK member name at the time of purchase. Free gifts cannot be sent on at a later date. The offer is only open to UK members as we only send our items within the UK. The offer applies while stocks last and therefore may end at anytime without prior notice. These terms set out here may change so please check back regularly.

Disclaimer
We accept no responsibility to any person or persons or property relating to or as a result of misuse, defects or abnormalities, caused by or during the manufacturing or ongoing use of any of our products.

By placing an order on our site you are confirming that you have read and understand and agree to the terms set out or described on this website.