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announcementPLEASE NOTE, WE ARE NOW CLOSED FOR XMAS. ORDERS PLACED WILL NOW LEAVE ON OR AFTER 8TH JAN 2025.

Here you can read the feedback that we receive from our customers. We believe that we offer the best online customer service out there, and as such, we are proud to publish the feedback from our customers for everyone in the bushcraft community to read. It's also worth checking out our Facebook page where our bushcraft friends often provide further feedback about our excellent service and products.

If you’d like to submit your own feedback, then simply email us and we will add to the website. OR, if for ANY reason you have a complaint, then we’d equally like to hear from you so that we can put right any wrongs.

Happy Bushcrafting!!!

Hi, Just wanted to send you a very BIG thank you for getting my order to me so quickly in time for Christmas, - it meant a lot and I’m really grateful to you. My husband is really happy with his wood carving tool. I will pass on your name to everyone who might be interested in your products and recommend you very highly!! (great website, friendly and easy to use, and looks good too) Best wishes for a successful 2013 – and many thanks again for taking care of my order, - it’s very reassuring in this fast, harsh, electronic world!!

Maddy

Hello, I am just writing to you to let you know that I received my order today. Everything was perfect and I am most happy with my purchase. This is the second time I have shopped online with Greenman and on both occasions I have been very happy with your service. Your service is both fast and efficient and the goods bought are exactly as advertised on your website. Thank you for your service and I look forward to shopping with you again soon in the future. I am definitely a happy and satisfied customer.

Stephen

Hi I just wanted to thank you for an excellent service. I phoned yesterday afternoon after 4 pm to order a knife. I had previously ordered it from a different website last week to arrive in time for a birthday this Friday. They told me yesterday it was out of stock and weren't sure when it would be in. The knife I ordered from you arrived today, in plenty of time. So THANK YOU!!! once again. Your service is much appreciated.

Sharon

I just felt compelled to write to you to thank you for your swift dispatch and delivery of the items I ordered on Wednesday evening! I could not believe they were delivered on Thursday morning! I was concerned because I left my boyfriends birthday present purchasing to the last minute and did not think it was possible to receive it by today. It was and I am extremely impressed by the service. I will definitely be buying from you guys in the future. Cheers and thank you again.

Kate

Thanks Guys & girls? I really meant to thank you before for that old fashioned thing called customer service before. Providing this once is nice but this is now my 4th order? And consistent good service is rare these days. I'm curious about your coursed too, maybe we'll meet in person one day :-D Seriously, many thanks for doing what you do. It's well apreciated. Peace.

Sonya

All at Greenman Bushcraft, Guy's, I don't know how you did it, but I'm now sat here with the goods that I ordered yesterday. Incredible service, absolutely fantastic. My greatest thanks.

Pete

Hello, Package arrived safely. I just want to say how impressed I with your whole service. Really very professional- the website is easy to navigate and your turnaround on delivery etc is exceptionally fast. So rare these days. Have a good Xmas.

Mike

Order received today 21/7/12, Thank You for your quality products & excellent delivery service.

Chris

Hi to you at greenman bushcraft. Just wanted to let you know the knife i ordered from you arrived safely today in the post. I am very pleased with this little knife and at this price is an absolute steal. Just fits in my fishing seat box a treat. I look forward to dealing with you in the future. Many thanks, A very satisfied customer.

Mick

Hi,  What a pleasure to receive good service. The billhook I ordered delivered the very next day. Congratulations to you and the post office Thanks again.

Dave

Hello all

Just to thank you for the prompt attention you gave to my order, arrived today safe and sound (very pleased).

Reginald

Just a big thankyou for sending my new gear super fast,very inpressd with your service and company.look forward to placeing orders with you again.

M

Thank you so much for your help.  Your communication has been friendly, prompt and customer focused - greatly appreciated.   Best wishes and Happy Christmas.

Brian

To everybody at Greenman Bushcraft,  This is the first email I have ever sent to anybody in my life. I am eighty years old and you are the most efficient and friendliest people I have ever dealt with. You come second to nobody. Best wishes.

Phil G

Hi Guys, Just a quick note to let you know that my order arrived this morning and all is present and correct, many thanks for a speedy service. 

Steve

Hi all, excellent service guys, so many thanks to all involved. 

Tony

Wow, amazing service, I'll be back, no wonder my friend recommended you.

Denise

Hi all at Greenman Bushcraft   Just wanted to say thank you, the item I ordered off you arrived this morning, I'm really happy with it, can't wait to get out in the woods this weekend and try it out.   I'm sure I'll be ordering more bits and bobs from you in the not too distant future.   Kind regards.

Chris

Thanks very much for a very helpful and friendly service,  you don’t get that very often these days! Will shop again soon.

Kind regards.

Oliver

Dear, Sir, Madam. Just a quick mail to say how impressed i was at the speed in which you processed and delivered my order this was very impressive just 24hrs form order to delivery, its a pity all mail order firms dont match your service i will be shopping with you again WELL DONE!

Bob

Hi   I just wanted to thank you for an excellent service. I phoned yesterday afternoon after 4 pm to order a knife. I had previously ordered it from a different website last week to arrive in time for a birthday this Friday. They told me yesterday it was out of stock and weren't sure when it would be in. The knife I ordered from you arrived today, in plenty of time. So THANK YOU!!!  once again. Your service is much appreciated.

Sharon

To all at Greenman, I just wanted to say thanks for the first rate service, you put the others to shame, and take it from me, i've used pretty much every other bushcraft site, and you're head and shoulders above the rest in many respects.  Needless to say, I won't be shopping anywhere else!   Five stars for prices, service, speed of delivery and product knowledge!!!

Dan

Hi Greenman!   I went on a foray with my new knife today and my friend was so amazed by it, I gave it to him and I thought it would do you no harm to order another from your site!!! So there we go! That's why I've ordered another! Fantastic! Really pleased with it too, fast shipping and convenience makes a hell of a difference!!!   A very happy customer!

Nick

Hey Greenman. I have received the F1 and the DC3. Thank you for the awesome service.Cheers.

Marc

THANKYOU FOR PROMPT DELIVERY-EXCELLENT PIECE OF KIT-I'M VERY PLEASED. MANY THANKS.

Gary

Hi guys just to say thanks for the great fast service and great kit, very pleased. thanks.

Jo

Dear greenmanbushcraft, I just wanted to say a big thankyou to your company regarding a recent order of 2 frosts mora knives and a dc4 whetstone. My parcel arrived this morning which was amazingly quick and the products are top notch. I shall definatley be recommending your company/website to anyone who cares to listen! Again thankyou very much. You are a first rate company.   Kind regards.

Kyle

Superb service, it arrived in the post this morning.   Will be ording from you again, thanks.

Ed

I received this order in the post this morning. i'm well impressed with your service and shall not hesitate to shop with you again, many thanks.

Lawrence

Hi there, Just a quick E-mail tyo say thankyou for the speedy service on my order. I recived the items at work when expected, packaged safley, with a good warning on the exposed blade envelope, which was a good thing to do.   You will deffinatly have my custom in the future.   Thankyou once again

Daniel

Thanks Guys & girls? I really meant to thank you before for that old fashioned thing called customer service before. Providing this once is nice but this is now my 4th order? And consistent good service is rare these days. I'm curious about your coursed too, maybe we'll meet in person one day :-D   Seriously, many thanks for doing what you do. It's well apreciated.   Peace.

Sonya

Hi Greenman   Used the Tatonka tarp the other day. Excellent. Just what I wanted. Great sevice too. Arrived the next day in top condition.   Many thanks.

Craig

I just thought I'd send a quick email and say how impressed I am with the service from Greenman Bushcraft! I placed my order on the Friday and it was dispatched the same day. Very reasonable postage cost and items at a great price. I especially like the bargain basement! Thanks Greenman! Will definantly be using you again!!

Liz

Hi

Thank you very much for the excellent service and speedy over-night delivery of the items ordered yesterday afternoon. Following swift and detailed communications to keep me informed, the item arrived first thing this morning, well packed and via secure delivery. You have set yourself high internet trading standards which will be appreciated by your customers and I would have no hesitation to recommend your services.

Kind regards.

Edmund

Morning Lads,   Just wanted to let you know that my order arrived this morning 8am SHARP! :)   Thanks again for your quick and great customer service.

Mike

I would just like say a BIG Thank You for the great service you provide.I have made 5 or 6 orders with your shop now and every single time my order arrives quick and in top notch and even better all my items are securely packed into ONE parcel (not like other sites I used to use before I came across greenman bushcraft).   Thank you again I look forward to doing businness with you again.   Sincerely.

Gordon

Just had to say thank you for the extremely fast delivery i was pleasantly surprised when i received my order today the day after placing it, needless to say you have one more regular customer for all my camping and bushcraft needs. Thanks.

Phil

Dear Greenman Bushcraft   I just wanted to say thank you for my order which arrived today, less than 24 hours after I made my selections.   What a fantastic service – well done.   Kind regards.

Martin

Hello, Package arrived safely. I just want to say how impressed I  with your whole service. Really very professional- the website is easy to navigate and your turnaround on delivery etc is exceptionally fast. So rare these days. Have a good Xmas.

Mike

Shoppped here twice in the last couple of weeks. Bh items spot on and delivery very fast. Really pleased with the quality of products and the quick service. Will definitely shop here again. Excellent.

Geoff

Super fast delivery thank you very much.

Oliver

Dear Greenman Bushcraft,  

My order has just been delivered. Thank you very much for the prompt service. Best wishes to you.

Margaret

Thanks for sending a replacement globe ,you have a great service and will be shopping here again soon Many thanks.

Colm

Just thanking you for my last order. arrived today. just like my previous purchase, my Mora and this Hultifors knife are excellent. thanks again for the prompt delivery.

Fred

I just wanted to say a big thank you for sorting out my ordering mistakes. I received my order really quickly and it was perfect, and have the credit for the mistake I made. Your staff are brilliant and really helpful. I will definitely use the site again and recommend it to everyone. Thanks again. Yours Mel x

Mel

I would like to pass on our thanks for the excellent customer service we have received off you so far, we are all VERY impressed.

Rebecca

Dear Greenman Bushcraft

My goods arrived today and are already on my sabre ready to be filled for my weekend trip.

Thank you for a fast and professional service

Best regards

David

Fantastic service (again) as usual, very prompt delivery and no problems, you are a real pleasure to do business with. You should be proud of your products and service.

Thank you for making that little extra effort.

Nic

I would to say thank you very much for the excellent service I received from you when I recently bought a knife for my forest skills. I contacted you through facebook on a SUNDAY afternoon to enquiry about recommending a knife. Having not bought a knife before I had no knowledge of what to buy. You contacted me back straight away recommending a number of knives and included a link to review the differences of knife materials (stainless steel and carbon) after reading the review I made a decision and placed my order that evening. You processed my order the next day and my knife came in the post on the Wednesday morning just in time for my camping trip. The service I received was second to none definitely 5 star. I would recommend your service and will definitely be purchasing from you again. Thank you for helping me make an excellent purchase.

Sarah

Many thanks for your astonishingly quick delivery service, and for the better price you offered for what I was after (Karrimor SF). Very impressive. I shall, I'm sure, be back.

David

I LOVE my new tarp. Your customer service is brilliant! You are my kit heroes. Thank you!

Lily

Beautiful Knife, Thank you ever so much. Will be using Greenman again!

Yours sincerely

A very happy customer
Kody.

Kody